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AI Call Center
(4)
S
open source
Standard Vocal MCP
MCP tools for deploying Vapi phone agents, scripted prompt evaluation, recording analysis and prompt versioning. Requires Vapi access and a configured evaluation model. Text evaluations are not live audio tests; hosted remote access and dedicated CI integration are roadmap items, and provider usage may be billed.
AI Call Center
L
open source
Lobby Receptionist Toolkit
Remote MCP receptionist toolkit for English/Spanish scripts, IVR menus, agent prompts, call simulations and missed-call calculations. No authentication for the documented toolkit, but rate and input limits apply. Saving and emailing an artifact is an external action requiring a consent flag; these tools are not the full live receptionist service.
AI Call Center
G
unknown
gerkensm/callcenter.js-mcp
A tool for managing call center operations with AI capabilities.
AI Call Center
AI-powered call routing
customer interaction analysis
performance monitoring
C
open source
Contact-Center-Genai-Agent
Contact-Center-Genai-Agent is an open-source AI-powered contact center agent designed to enhance customer service interactions.
AI Call Center
AI-driven customer interactions
Natural language processing capabilities
Automated response generation